美利通 Property Services今天已被联邦法院下令，因违反澳大利亚《消费者法》而被罚款300万澳元。 misrepresenting online reviews on 到到 未能为客人提供撰写第一手评论的机会。
While vigorously denied 通过 美利通 at the time, the Court found the process employed 通过 the company would prevent potentially aggrieved guests from posting a negative review through 到到’s ‘Review Express’电子邮件邀请服务。
“3d开奖号码走势图’s management directed staff to engage in ‘masking’ to stop potentially negative reviews from appearing on 到到. This gave the impression 美利通 accommodation was of a higher standard than otherwise may have been the case,” said ACCC Commissioner Sarah Court.
“People often make purchasing decisions for accommodation based on the rankings and reviews they read on third party sites like 到到. Manipulating these reviews is misleading to potential customers, who deserve the full picture when making a booking decision.”
到到’s ‘Review Express’ system works through participating accommodation providers providing it with the email addresses of guests who recently stay and agree to receiving an email inviting them to post a review. The masking process occurred through 美利通 adding characters to email addresses to ensure they would not be received, or simply not providing them to 到到 at all.
“It is important to note that when allegations of suspicious activity in this particular case came to light in October 2015, 到到 took action to investigate and self-regulate, ensuring that any issues identified were addressed immediately and to the satisfaction of 到到’s strict guidelines.”